Easy to use return process for credit and exchanges from Phase V
Consumer Return and Replacement Products
We use a sophisticated, yet easy to use, system that helps manage returns for credit and exchanges. Our system is integrated seamlessly with the vendor’s online shopping cart. Phase V will follow your customized reverse process flow and defective return criteria to protect products that can be resold. Products that are in good condition will be preserved and returned to your inventory.
Retailers Return and Replacement Products
Phase V processes large volume returns for big box retailers and small companies. We provide accurate counts of items returned and confirm information with the client. Once the returned item has reached our facilities, it can take up to three days to process. When your products require refurbishment, Phase V uses an advanced returns processing protocol to execute the mutually agreed upon guidelines we have established with our customers.