Phase V Fulfillment, a trusted source in the fulfillment market for over thirty years, has launched the redesign of its website, www.phasev.com, making for an improved user experience for existing and potential customers. The redesigned site provides greater insight for potential customers in order to help them better understand the multitude of services that Phase V offers and it is also mobile friendly to meet the demands of all customers no matter where they are. This is an important aspect to the redesign because visitors to the site use an ever-changing variety of devices to interact with the company.
The new site highlights how Phase V takes the time to explore the customers' business and understand their vision by studying their current fulfillment procedures and developing a customized strategy to help them meet their goals.
Phase V follows a unique 5-step process to assist its customers:
- Receive and Examine Inventory – Once the inventory arrives at Phase V, the inventory is examined for both quantity and quality.
- Warehousing and Secure Storage – All inventory is stored in a secure, climate controlled warehouse that is strategically located in Southwest Florida.
- Secure Inventory and Order Management – Affordable fulfillment systems are devoted to flexible integration, robust security, and scalability.
- Pick, Pack and Ship – As a data driven provider, Phase V will apply advanced analytics to achieve the optimal shipping plan for each customer's products.
- Comprehensive Customer Service – Providing everything from same day shipping to live inventory visibility, Phase V will meet the needs of customers.
Through the development of the redesigned site, Phase V wanted to truly bring customers in to help them better understand the many ways their business can grow and improve through the use of Phase V's services whether the site was being viewed from a desktop, a tablet, or a mobile phone. Working closely with the team at DAS Group, Inc. (www.das-group.com), the new, modern design of the website ensures that existing and potential customers will understand the diverse services available to them.
"We are excited about the new Phase V website as it has tips, articles and blogs that will help visitors stay informed with the latest trends on the fulfillment industry. Moreover, it's richer online content and friendly navigation makes it easy to share with others. All of this reflects the company's technological approach to business", said George Otte, Phase V President and CEO.
Offering customers everything from storing products safely to a full service approach, Phase V's fulfillment services offers its customers a third-party logistics solution to cost-efficiently and securely provide them with a complete array of services to meet their individual needs. Phase V promises to improve operations by saving time and money for its customers through the elimination of long transit times and labor force expenses, minimization of product returns, increased shipping volume and customer satisfaction all in an effort to support the current and future business expansion of its customers.
Since 1980, Phase V has been a one-stop shop aiming to seamlessly integrate the entire fulfillment process for its customers. Early on, the company developed a national database and focused on direct mail advertising and database management services. In 1986, the company began to integrate the inbound contact center and product fulfillment services. Today, under the new ownership of George Otte, Phase V is using the latest technologies to execute large multilingual, national or international projects for a variety of customers working with them every step of the way to not lose the personal touch. Using the unique 5-step process has ensured Phase V’s ability to develop, recommend, customize, and support the most appropriate solution for all of its customers' needs.