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What is a fulfillment partner?

A fulfillment partner is a third party logistics (3PL) provider that takes on the arduous task of picking, packing, and shipping your orders to your customers. Businesses just starting out can usually process their own orders but when increasing sales, combined with a lack of space, and/or skilled hands to perform fulfillment processes starts to take precedence over core business initiatives, more businesses, e-commerce vendors, in particular, partner with a 3PL fulfillment provider. Since e-commerce has evolved and more consumers prefer to shop online, a tech-enabled fulfillment partner, such as Phase V Fulfillment, gives businesses a competitive edge in the marketplace.

3PLs, such as Phase V, work directly with you to learn about your company, your mission, your customers, and your goals. Then, the Phase V team develops a plan specifically designed to accommodate your fulfillment needs. With data-driven software, you can track your orders throughout the fulfillment process as well as monitor your inventory. Fulfillment partners also field customer service calls, as well as handle returns and exchanges in a timely fashion.

Partnering with a fulfillment provider helps grow your business by getting your orders to your customers on-time, consistently. Fulfillment partners also save your business the expense and distraction of leasing warehouse space, maintaining a warehouse, and training your fulfillment team. On top of those savings, a fulfillment partner such as Phase V saves your company the expense of purchasing and keeping packaging supplies in stock. Our packaging pros work with all branded inserts you want to include in your orders and can provide custom packaging paper, as well as custom shipping labels, invoices, and other documentation. Shipping is an important aspect to consider when choosing a 3PL fulfillment partner. As your fulfillment partner, Phase V shipping experts understand and know how to ship your orders – efficiently and affordably. This aspect alone saves your company the expenses you might incur needing to expedite orders that aren’t shipped soon enough to reach their destinations in the time you promised your customers.

Fulfillment partners ultimately automate and streamline your fulfillment processes to grow your brand so you can focus on other things pertinent to your business, including marketing, product development, and customer acquisition. If your business has reached the point where a fulfillment partner is your next move, call Phase V today to get started on the path to your next level of success.