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What does e-fulfillment mean?

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E-fulfillment refers to the process of preparing products purchased from e-commerce vendors for delivery to customers. The e-fulfillment process begins with warehousing inventory in a secure facility, with optimal humidity and temperature settings for your products. E-fulfillment facilities utilize state of the art technology crucial to successful e-fulfillment and should combine all the elements of your fulfillment process into a seamless supply chain. The technology should integrate with most e-commerce shopping carts and your multi-channel marketplace platforms, such as Shopify, Amazon, WooCommerce, and Magento. Data-driven e-fulfillment technology should include software that allows e-commerce sellers to forecast demand for upcoming seasons, in addition to creating, viewing, and editing existing orders. Setting up low inventory alerts lets e-commerce vendors restock products before the supply is critically low to avoid loss of sales and out of stock messages.

When a customer orders from your e-commerce site, the product information is sent to your warehouse or storage area, retrieved or “picked,” packaged according to your brand specifications, and sent to the shipping department. Due to consumer demand for shorter and shorter delivery times, shipping experts are essential to e-fulfillment in sourcing affordable shipping rates that will deliver your order to your customer, on-time, every time. E-fulfillment also includes a customer service department dedicated to fielding questions, returns, and exchanges from your customers promptly and efficiently. With many more consumers preferring to shop online for convenience and safety, e-commerce vendors have been pushed beyond their capacity to manage their fulfillment processes themselves. To keep their expansion plans on track, e-commerce vendors are finding that by partnering with a third-party logistics provider, such as Phase V Fulfillment Company, they can automate their fulfillment processes, save money and time while increasing their bottom lines. E-fulfillment providers take the necessary, but time-consuming, work out of e-commerce vendors day-to-day functions so that you can focus on the core values of your business, such as product development and your next phase of expansion.

Contact Phase V today to discuss your growing e-commerce business’s need for an e-fulfillment service.