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  • How much does it cost to ship internationally?
    International shipping costs differ from country to country and carrier to carrier. Shipping costs also depend on the agreement between the buyers and the sellers, as to when, what you are shipping and what and where responsibilities for packages transition from seller to buyer in terms of: Type of transportation Insurance requirements Risk transfer Customs clearance Destination delivery Agreements, termed Continue Reading
  • What carrier is best for international shipping?
    The best carrier for international shipping depends on what you want to ship and how much you want to spend on international shipping. According to the Logistics software company,, German-owned DHL, the largest logistics company in the world, with a presence in over 220 countries, is “one of the topmost trusted international shipping companies worldwide.” Offering real-time monitoring and Continue Reading
  • What is a customer experience strategy?
    A customer experience strategy includes everything a business does to ensure customers get their orders on time with the utmost accuracy. Your customer experience strategy should be seamless from the moment your customer places an order, until the order is delivered, unboxed, and your customer is satisfied with the end product. Communication is an important part of a seamless customer Continue Reading
  • What does the term deadstock mean?
    Deadstock refers to inventory that you have stored in a warehouse that doesn’t move or sell. While every e-commerce business has seen some SKUs move faster than others, deadstock, for one reason or another, are products that don't sell. Sometimes, when vendors think they may run short of certain SKUs to fulfill their orders, they order more of that SKU Continue Reading
  • How do you reduce deadstock?
    There are several things e-commerce businesses can do to reduce deadstock in their warehouses. Using inventory management technology to track your inventory and analyze data to forecast sales cycles towards achieving an optimal inventory level can help avoid deadstock situations as much as possible. Vendors can also try different ways to sell their deadstock. Here are some ways to reduce Continue Reading
  • How do you calculate optimal stock levels?
    When you accurately calculate stock level, you have enough stock on hand to prevent stockouts or backorders but not so much that you need extra space to store the extra inventory that could sit for a long time incurring long-term storage fees. Maintaining the ideal stock level is based on several factors that are constantly in motion. To optimize your Continue Reading
  • What is a backordered item?
    Backorders happen when your customer orders items that you don’t have enough inventory in your fulfillment center to process. There was a time, not so long ago, when customers were content to wait for backordered items to be restocked. There are still unique situations where backorders act as placeholders for new products that aren’t yet in your inventory. Consumers will Continue Reading
  • How can you improve the order fulfillment process?
    As an online vendor, you can improve your order fulfillment process in many ways – consider these ideas. You can automate your order fulfillment processes by adding inexpensive low-tech tape machines and box erectors that can save you money and time. You can also automate your fulfillment processes by organizing your inventory in a way that is logical and easy Continue Reading
  • What is the order fulfillment process?
    The order fulfillment process refers to the activities involved in preparing orders for shipment and shipping them to customers. It begins when someone orders one or more of your products online. When a customer clicks the ‘place order’ button, your order management system sends a message from your shopping cart to your pick and pack station in your warehouse to Continue Reading
  • Why Should I Use A Fulfillment Company?
    The choice to use a fulfillment company usually occurs when your company grows beyond its current capacity to fulfill outgoing orders in-house. For around a decade, online shopping has been carving out a larger part of the market share as consumers prefer to shop online. As most e-commerce retailers don’t have a large physical presence, when e-commerce companies began to Continue Reading
  • What Is A Fulfillment Service?
    A fulfillment service is a third party logistics (3PL) service provider that processes orders for shipment to your customers. Fulfillment services come in many shapes and sizes with basic services that include warehousing or storing inventory, picking, packing, and shipping orders to customers. For e-commerce companies, the 3PL process includes storing inventory, picking, packing, and shipping orders placed on websites Continue Reading
  • Why is branded packaging important?
    Branded packaging is important for several reasons. Custom packaging creates interest in your products. Unique, well-designed packaging sets your brand apart from your competitors. Your packaging conveys a lot about your brand’s image to customers. Your choice of colors and your logo should represent your brand and be consistent across all of your packaging – from small bubble mailers to Continue Reading
  • What is included in the cost of inventory?
    Inventory cost includes the expenditure required to produce or purchase products for resale and the sales cost, order cost and inventory hold cost. The cost of inventory includes the administrative fees, such as purchasing orders and other paperwork needed to purchase raw materials or finished products from various manufacturers. This cost, evaluated by management is part of determining how much Continue Reading
  • What is Demand Forecasting?
    Demand forecasting is a technique used to optimize inventory management by predicting what your sales will likely be for upcoming cycles during the year. Phase V’s data-driven inventory management system allows you to generate reports based on the past year’s sales. Demand forecasting helps inventory management plan for increased products in certain seasons (i.e., holidays) and plan for less demand Continue Reading
  • What are fulfillment costs?
    Fulfillment costs consist of the amount of labor, supplies, and warehouse management it takes to process orders and ship them to customers. Costs include retrieving your items from your inventory, assembling products (if necessary), and packaging them with custom materials. Packaging orders for shipping includes using protective boxes and envelopes including bubble wrap, Styrofoam peanuts, and other insulating materials to Continue Reading
  • How much are fulfillment costs?
    Fulfillment costs vary depending on whether you perform your own fulfillment in-house or outsource your fulfillment to a 3PL provider. To determine your in-house fulfillment costs, you’ll need to determine your cost per order (CPO) to do your own order fulfillment. A CPO includes the sum total of direct and indirect labor costs, packing and shipping supplies, shipping costs, and Continue Reading
  • What is a fulfillment partner?
    A fulfillment partner is a third party logistics (3PL) provider that takes on the arduous task of picking, packing, and shipping your orders to your customers. Businesses just starting out can usually process their own orders but when increasing sales, combined with a lack of space, and/or skilled hands to perform fulfillment processes starts to take precedence over core business Continue Reading
  • What is outsourced fulfillment?
    The growing preference towards online shopping has allowed many e-commerce merchants to grow rapidly. While expansion is the goal of these online companies, as e-commerce companies continue to see increased sales, they are faced with the decision to keep fulfilling orders in-house or to outsource their fulfillment, by partnering with a third-party logistics (3PL) fulfillment company. What does a 3PL Continue Reading
  • What is FBM?
    Amazon Fulfillment works in two different ways: Fulfillment by Amazon (FBA) and Fulfillment by Merchant (FBM). As the names imply, FBA sellers send their inventory to Amazon distribution centers, where it is stored for a fee. When your customers place orders, your products are picked, packed, and shipped by Amazon to your customers for a fee. Conversely, FBM sellers perform Continue Reading
  • What is FBA?
    FBA, Fulfillment by Amazon, is one of Amazon’s fulfillment platforms for online sellers. Sellers that do not have fulfillment logistics in place can pay Amazon a fee to store their inventory in one of Amazon’s distribution centers. Amazon will then pick, pack, and ship their orders for a fee. This allows FBA sellers to focus on marketing their Amazon stores Continue Reading
  • What is e-commerce order fulfillment?
    E-commerce order fulfillment refers to the process of warehousing goods, preparing orders for shipping, and shipping orders sold by e-commerce businesses. Traditionally, fulfillment by big-box retail outlets was performed in-house. Over the last decade, online shopping started to edge out traditional brick-and-mortar retailers and more companies started offering their products exclusively on online platforms. Many online vendors found that as Continue Reading
  • What does e-fulfillment mean?
    E-fulfillment refers to the process of preparing products purchased from e-commerce vendors for delivery to customers. The e-fulfillment process begins with warehousing inventory in a secure facility, with optimal humidity and temperature settings for your products. E-fulfillment facilities utilize state of the art technology crucial to successful e-fulfillment and should combine all the elements of your fulfillment process into a Continue Reading
  • Why do companies use 3PL?
    Companies use 3PL services to provide fast, efficient, and affordable fulfillment operations for their supply chain solutions. Third-party logistics companies can save businesses money and time in every aspect of their fulfillment process with an emphasis on fast, on-time, intact order deliveries. Before consumers preferred online shopping to visiting their local brick and mortar retail outlets, fast, on-time deliveries were Continue Reading
  • What is the difference between 3PL and 4PL?
    The difference between 3PL and 4PL for e-commerce and brick and mortar retailers is that when businesses partner with a 3PL service provider, they turn over control of their order fulfillment operations to a third-party logistics company, in order to scale their businesses without the expense of maintaining a warehouse and leveraging the expertise 3PL service providers offer. 3PL service Continue Reading
  • What does a 3PL company do?
    3PL companies, or third-party logistics companies, offer an array of services to assist growing businesses by providing outsourced warehousing and fulfillment operation logistics to those businesses. Traditionally, businesses partnered with 3PL service providers when they're so large that they could afford to hire an outside company to pick, pack and ship orders that the business lacked the time and personnel Continue Reading
  • What is a 3PL service provider?
    3PL service providers, or third-party logistics companies, are external businesses that offer a broad range of services to help growing businesses cope with sudden growth and demands for additional space, as well as extra hands to handle increased fulfillment operations. 3PL service providers offer these fulfillment services to growing companies, as an alternative to businesses in the crosshairs of expansion, Continue Reading
  • Why is 3PL important?
    3PL providers are important in today’s business climate as more and more consumers prefer to shop online and growing businesses strive to meet the demands of fulfilling those orders on time. As e-commerce vendors grow beyond their capabilities to manage the additional influx of sales and increased order fulfillment demands, they are confronted with the option to set up their Continue Reading
  • How can I improve my order fulfillment?
    As online shopping continues to evolve, a growing number of businesses are attempting to manage their increasing supply chain and fulfillment operation demands while also staying on top of their product development and manufacturing initiatives. Unless part of your business is set up to include warehousing and fulfillment operations, when your business grows into its next phase of expansion, you’re Continue Reading
  • How does online order fulfillment work?
    Now that an increasing number of consumers prefer the convenience of online shopping and are demanding faster and faster delivery times for their online orders, efficient, streamlined online order fulfillment is essential to keep orders moving through the supply chain. This race to get orders delivered faster was driven by two-day delivery, next day delivery, and same-day delivery services offered Continue Reading
  • What is online order fulfillment?
    Online order fulfillment is the process that occurs after customers place orders online through e-commerce sites. Once orders are placed, items are picked from the warehouse inventory and packaged then shipped to the customer via various carriers. Online shopping has increased exponentially in the last decade, creating a need for many online retailers, as well as traditional brick and mortar Continue Reading