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Inbound Telemarketing
Inbound telemarketing allows you to leave your office… knowing that your calls are being answered
courteously, accurately, and promptly 24 hours per day 365 days per year.
Cutting edge technology combined with our strong management team, supervisory staff and telephone
service representatives allow us to build and maintain outstanding customer relations.
Benefits of Inbound Telemarketing
Improved Customer Service
Increased Sales
Improved Profitability
Up-selling/Cross-selling
Streamline Business Communications
Inbound Telemarketing Services
Direct Response for TV & Radio
Direct Response for Website
Direct Response for Print Ads and All Other Media
Product Orders
Seminar Registration
Help Desk
Dealer Locator
Catalog Orders
Coupon Samples or Information Requests
Lead Generation
Services Offered
Scripted programs, pop-up help, custom screens
Toll-free and local access lines
Live & electronic answering for reliable data capture
Direct input to your web in real time, if desired
Delivery without fulfillment via email or FTP
Complete on site fulfillment center
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Outbound Telemarketing
Outbound telemarketing with its inexpensive costs and ease of use, has been around for generations.
Thousands of companies rely on the phone for the greatest part of their sales.
Benefits of Outbound Telemarketing
Generate Interest and Leads
Inform Target Audience of the Latest Products
Upgrade Mail Orders
Outbound Telemarketing Services
Surveys
Market Research
Appointment Scheduling
Direct Mail Follow-Up
Seminar Registration
Up-Selling/Cross-selling
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Data Entry & Processing
Phase V’s Telephone Service Representatives are highly experienced in data entry and order processing.
Our data entry software features, real time zip code look-up and address validation with the end
result being a clean customer database. Upon project completion we can provide your database in any
format that you request and also develop custom data reports that will assist you with your marketing plans.
Your database of customers and contacts is one of the most important assets that your company owns.
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